Gift Vouchers / Cancellations

 

Gift Vouchers

Received a Gift Voucher? Lucky You!KALM Gift Certificate

If someone special has given you a treatment voucher, email or call to discuss your treatment options and book today!
Please note I advise you to book at least ONE MONTH before the expiry of your voucher to avoid disappointment.
Purchased Gift Vouchers are valid for 6 months.
Please see the front of your gift voucher for expiry dates.

dragonfly tealightLate Arrivals

Please be aware that whilst I will do my best to accommodate you as an individual, I cannot always provide the full length treatment if you arrive late for your appointment.

I encourage you to arrive 10-15minutes early, and enjoy the blissful relaxing environment in the waiting area before your treatment.

Cancellations & Associated Fees

I always aim to provide the best level of service in a timely manner to all valued clientel. To enable this to occur, please understand a cancellation policy of 24 hours notice applies to all treatments.

Please ensure you give at least 24 hours notice if you need to cancel or change your appointment time to avoid a fee of 50% of your treatment cost.
24 hours notice gives me the opportunity to offer the treatment time to someone who may be in need of a treatment.

All cancellation fees must be paid before any further treatment can be booked.

Thanking you for your understanding.

 

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